Contact Us

You can contact our IMIM Skincare Customer Service team by following this link to the Contact Us page and complete the contact form.


IMIM Skincare products are available online only to U.S. customers only. All orders are shipped Free via FedEx 2-Day Shipping to Continental U.S. addresses only (No PO Boxes).

If your order was placed Monday through Thursday it will be shipped the next business day. If your order was placed on Friday, or during the weekend, you order will be shipped on Monday. You will receive an e-mail confirmation once your order has shipped.


Please follow this link to the Return An Order page and follow the instructions.

Product Questions

For questions about IMIM Skincare products please reach out to your IMIM Skincare Professional or send an email to