Return Policy

We stand behind our skincare products with IMIM Skincare’s 100% money-back guarantee* and strive for complete customer satisfaction.
Should you need to return your IMIM Skincare product, please follow the instructions below:

Ensure your product is eligible to be returned.
  • Only items purchased from can be returned to Items purchased in an Authorized IMIM Skincare Professional’s office, or elsewhere, must be returned to their original point of purchase.
  • Product returns and/or refunds will only be accepted within 30 days of purchase.
  • Expired products are ineligible for return/refund.
  • Repeated return requests are subject to review. We reserve the right to deny multiple return/refund requests.
Please enter the Email Address you used with your order and the Order Number in the fields below.
*Certain restrictions may apply.